Frequently Asked Questions
General Fundraising
What is JustGiving and how do I use it?
JustGiving is an online fundraising platform which makes it easy for you to fundraise. Once you sign up to the Virtual Kiltwalk, a JustGiving page will be automatically be set up for you.
How do people donate to my fundraising page?
Friends and family can donate directly to your fundraising page. Your personal page is created as soon as you sign up! Make sure you add a picture and some information about why you are taking part; the more you make your page your own the more people will be compelled to donate.
How do I edit my fundraising page?
1. Login to your Virtual Kiltwalk fundraising page
2. Click View Page
3. Select Edit Page to enter settings
4. On the Page tab you can edit: Page Title, Fundraising Target, Profile Picture and Story
5. Click the Update button to save.
How do I upload a Profile Picture to my fundraising page?
1. Login to your Virtual Kiltwalk fundraising page
2. Click View Page
3. Select Edit Page to enter settings
4. On the Profile Picture section, click Select Image
5. Select the picture you want to use
6. Click the Update button to save
How can I ensure I reach my fundraising target?
Here are a few key things you can do to make the most of your fundraising page, including:
- Uploading a photo -This is a great way of personalising your page. You can upload more than one, so why not add photos as way of telling your fundraising story and sharing your progress.
- Setting a target - Doing this is a such a great motivator for yourself. It will also encourage others to help you reach your goal and who knows – you might even beat it!
- Sharing your story - Tell your supporters why you are taking part and what a difference their donations will make.
- Promoting your page -Email a page link to your friends/family and if you’re online, share it on social media. This is such a great way to raise awareness of your challenge and kick start your fundraising.
- Keeping everyone updated - Try to share regular updates and progress pics on your page. Your supporters will enjoy sharing your journey with you and want to know how you’re getting on.
Can I share my fundraising page and photos on social media?
Absolutely! The easiest way is to use the social media share icons located beneath the 'Give Now' button on your fundraising page.
Can I share my fundraising page on WhatsApp or Email?
Absolutely! The easiest way is to use the share icons located beneath the 'Give Now' button on your fundraising page.
Team Fundraising
Can I take part as a member of a team?
Yes, absolutely! Once you have signed up and created your personal JustGiving page, you can then create a JustGiving team page too. When your friends, family or colleagues sign up to take part, they can join your team.
If you plan to walk with other team members, we ask that you follow Government guidelines on social distancing and social gatherings.
How do I setup a fundraising team?
1. Login to your Virtual Kiltwalk fundraising page
2. Click View Page
3. Select Edit Page to enter settings
4. On the Team tab – select Create A Team
5. Enter your team details & click Create Team
Your team is now setup and other members can join
How do I join a fundraising team?
1. Login to your Virtual Kiltwalk fundraising page
2. Click View Page
3. Select Edit Page to enter settings
4. On the Team tab – select Join A Team
5. Type the team name you wish to join and click Join Team
Fitness Tracking
Can I track mileage on my fundraising page using a fitness tracker?
Yes, you can track your distance and link it to your JustGiving page via the Strava app. This will ensure your mileage is automatically recorded and added to your page. If you are unable to link to this app (or forget to track your activity) you can manually add the mileage to your page later.
What is the best way to track fitness activities & miles on my Fundraising page?
You can use Strava to automatically log fitness activites. There are lots of popular fitness apps and services (including FitBit) that you can use to connect to a Strava account.
After you create your fundraising page, you can link your page to your Strava account to automatically log the miles by selecting: Edit Page > Fitness. You can follow this handy guide to link another fitness tracking device to Strava.
If you don't use fitness devices and apps, you can log your fitness activities manually on your fundraising page.
Help & Support
How do I get help with my JustGiving fundraising page?
If you need help using your fundraising page, making a donation, or anything else JustGiving related, their dedicated support team can help you out.
You can message JustGiving through their contact form or you can contact via email help@justgiving.com
Help! I have a question that isn't answered in these FAQs
Don't worry! We'll keep adding FAQs to this list, but if you have a question that isn't answered here please just email us at contactus@thekiltwalk.co.uk and we'll be happy to help!